|(Donald, Pennsylvania, 2019)
I want to give a shout out to Rick Pugach for supporting me with some painful orthopedic issues earlier this year. He explored and then explained insurance coverage, expedited my initial appointment, attended most of my visits, made sure that the necessary questions were asked and answered in a manner that I could understand, and talked me down from the ledge whenever I needed it. I recommend Rick highly to anyone who needs help navigating the health care and health insurance systems. His pleasant yet assertive personality combined with a vast knowledge base of the healthcare system made him a truly formidable advocate for me.